Delete your FonePeDoc account
This page explains how to close your FonePeDoc account and have your personal data erased.
Option 1: in the app
- Open the FonePeDoc app and sign in.
- Go to Profile → Privacy and data.
- Choose Close account and erase data and confirm.
Option 2: by email
If you cannot use the app, email support@fonepedoc.com with the subject "Delete my FonePeDoc account" and include the mobile number registered on your account. To protect your account, we may ask you to confirm the request with a one-time password sent to that number.
What is deleted
- Your profile: name, mobile number, email, date of birth and gender
- Family members and nominee you added
- Health records, uploaded files, vitals, medications, diet and water logs, and reminders
- Addresses, consent choices, signed-in devices and notification tokens
What is kept, and for how long
Some records must be kept by law even after an account is closed, for example consultation and prescription records, invoices and payment records. These are kept only for the period the applicable law requires, are not used for any other purpose, and are then deleted.
Account deletion is permanent. Once completed, your account and data cannot be recovered.
Questions? Email support@fonepedoc.com. See also our Privacy Policy.